Effective Date: May 01, 2025
This policy applies to Juytui operated by Dongguan Yuetui Network Technology Co., Ltd. (hereinafter referred to as "Yuetui Technology" or "we"), including client applications and official websites.
We provide services based on your creation of a Juytui account and subscription to Juytui packages or functional modules. To create a Juytui account, you need to provide at least your mobile phone number or email address. If you refuse to provide the above information, you will be unable to register for a Juytui account.
To ensure we are serving you personally, we may verify your identity based on the information you provide. In scenarios where it is legally required to confirm your identity (including protecting the rights and interests of minors in accordance with the law, combating telecom network fraud, withholding taxes for you, and identifying relevant parties in administrative law enforcement or judicial proceedings), you may authorize the facial recognition verification channel we provide for verification, and the verification information will be used for the above purposes.
You may choose to further complete the account information of this product by providing us with your nickname, mobile phone number, etc., to obtain additional services that better meet your needs. You may also choose not to provide such information, but you will not be able to obtain the relevant services, which will not affect the normal use of other functions and services.
We may use email addresses to send order-related user information and updates. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt into our mailing list, they will receive emails that may include company news, updates, and relevant product or service information. If you wish to unsubscribe from future emails at any time, we will include detailed unsubscribe instructions at the bottom of each email.
Juytui receives personal data from third-party social media platforms such as Facebook, Instagram, Threads, TikTok, X, and YouTube to meet our legitimate interests in serving customers. We fully comply with their public terms and conditions and trust them to protect social media authors through their robust privacy policies.
When you authorize Juytui to access your account on a social media platform, Juytui may collect, use, process, and store publicly available information on the listed social media platforms, such as:
When authorizing Juytui to access your social media account, you can view the resource permissions that Juytui requires you to authorize on the social media platform. You may choose to accept or refuse all/part of the permissions, which may prevent you from obtaining relevant services but will not affect the normal use of other functions and services.
When you use Juytui products and services, Juytui will automatically receive and record information from your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, software and hardware characteristics, and the webpages you visit, as well as your service logs and operation logs.
We may use the feedback you provide to improve our products and services.
Our website uses Cookies and LocalStorage for login verification, user experience optimization (such as auto-filling forms), and personalized content recommendations. You can clear Cookies and LocalStorage in your browser settings, but this may affect the use of some functions that rely on Cookies and LocalStorage.
You have the right to request to access, correct, and supplement your information by contacting customer service or via support@juytui.com.
You may delete the social media account data authorized to Juytui through the following methods, including basic user information of the social media account (such as user ID, username, profile picture, etc.) and content published by the social media account (such as moods, pictures, videos, etc.).
This action will only delete the social media information data stored in Juytui and cancel the authorization of the social media platform to Juytui. This action will not modify or delete any data on your social media platform. If needed, you may delete the data on the corresponding social media platform by yourself.
You may request to delete part of your information or apply to delete all your information by canceling your account by contacting customer service or via support@juytui.com.
In the following circumstances, you may request us to delete your personal information:
If you decide to no longer use our products or services and wish to cancel your account, you may contact us via customer service or support@juytui.com to request account cancellation. After you submit a cancellation request, we will stop providing products or services to you and delete or anonymize your personal information in accordance with applicable laws.
In some business functions, we may make decisions based solely on non-human automated decision-making mechanisms including algorithms, such as checking whether published content contains racist remarks, in which case Juytui may not publish the relevant content. If these decisions affect your legal rights and interests, you may contact us via customer service.
For requests made by you or your possible guardians, close relatives, and other entitled parties, you may contact us via customer service or directly file a complaint with our dedicated personal information protection department. We will respond within 15 days.
To protect your account security and personal information security, when you submit the above requests, we may first verify your identity (such as through account verification, requiring you to provide a written request, or other reasonable means) before processing your request.
We generally do not charge fees for your reasonable requests, but we may charge a reasonable fee for repeated requests exceeding a reasonable limit.
We may reject requests that are not directly related to your identity, repeated without reasonable cause, or require excessive technical means (such as developing a new system or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are impractical.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
We will not sell, trade, or rent users' personal identifiable information to others.
For the above purposes, we may share general aggregated demographic information not linked to any personal identifiable information of visitors and users with our business partners, trusted affiliated companies, and advertisers.
We may use third-party service providers to help us operate our business and website or manage activities on our behalf, such as social media content publishing. We may share your information with these third parties, provided that you have granted us permission.
Sensitive personal information of users, such as mobile phone numbers and email addresses, is encrypted and stored in the database and used only for user login or Juytui-related business, without any other use or sharing with third parties.
Juytui's services are primarily intended for adults. If you are a minor as defined by applicable laws, please carefully read the privacy policies of developers or advertisers and this privacy policy under the supervision and guidance of your parents or other guardians before using Juytui products and services, and use the application or provide personal information only with the consent of your guardians.
We protect the personal information of minors in accordance with applicable laws and regulations. Unless otherwise provided by law, we will only collect, use, store, share, transfer, or publicly disclose the personal information of minors when legally permitted, with the explicit consent of parents or other guardians, or when necessary to protect minors. If we discover that we have collected the personal information of minors without verifiable parental consent, we will take measures to delete the relevant information as soon as possible.
If you are a parent or other guardian of a minor and have questions about the personal information of the minor you guardianship, please contact us through the contact information disclosed in this privacy policy.
To provide you with a better product and service experience, we continuously strive to improve our products, services, and technologies. When new services and business processes change, we may update our privacy policy to inform you of specific changes. However, we will not restrict your rights under this policy without your explicit consent.
For major changes, we will provide more prominent notice (including through public announcements on the Juytui website or pop-up prompts).
If you have any questions, comments, or suggestions regarding this policy, you may contact us via Juytui customer service. Please note that we may not respond to questions unrelated to this policy or your personal information rights.